Milk Doesn’t Moo-ve Itself: Why Training Your Team Matters
June 13, 2025The foundation of a positive and productive workplace at your dairy starts with the people you hire. Your employees play a vital role in shaping the work environment, and these decisions should never be made lightly.
In today’s labor market, it can be tempting to hire just to fill a position. But short-term fixes often lead to long-term issues. Instead, the goal should be to find people who align with your values and genuinely care about the animals they’ll be working with.
Here are eight key steps to help you hire and build a motivated, trustworthy, and cohesive team:
1. Hire for Motivation and Empathy—Not Just Experience
The best employees aren’t always the ones with the longest resumes. What truly matters is finding individuals who are motivated and empathetic toward your cows. A person who values animal welfare will bring a level of care and attention that goes beyond checking boxes. By hiring for passion and empathy, you’ll foster an environment where employees feel connected to their work and proud to contribute.
2. Screen Candidates Thoughtfully
Go beyond the standard interview questions. Toss in a curveball to see how candidates respond under pressure. Their reactions—whether honest, defensive, or evasive—can reveal a lot about their character. Integrity is essential on the farm. Mistakes happen, but employees who take responsibility and learn from them are the ones who build trust and strengthen your team.
3. Set Clear Expectations from Day One
Clearly communicating expectations from the start helps prevent misunderstandings and sets employees up for success. When people know what’s expected, they’re more confident in their roles and less dependent on supervision. Clarity breeds accountability—and that’s essential in a fast-paced dairy environment.
4. Trust Your Team and Avoid Micromanaging
Once you’ve hired the right people, trust them to do the job. Micromanaging stifles morale and creativity. Giving your employees autonomy shows that you believe in their abilities and helps them take ownership of their work. When employees feel empowered, they’re more engaged—and your dairy runs more smoothly.
5. Build People Up and Play to Their Strengths
Every team member brings something unique to the table. As a leader, it’s important to understand what drives each individual. When you take the time to develop their strengths and provide support where needed, you build not only competence but also loyalty. A team that feels valued will invest in your success.
6. Communicate Clearly and Honestly
Clear, honest communication is one of your most powerful leadership tools. Be direct, transparent, and solution-focused when addressing issues. Avoiding problems only creates confusion and frustration. When communication is consistent and open, trust grows—and your team stays aligned and focused.
7. Prioritize Ongoing Training and Development
Hiring the right people is just the beginning. Continued training and support are key to maintaining a skilled and motivated workforce. Regularly reinforce best practices, offer feedback, and give your team the tools to improve. Investing in development shows that you care—and keeps your standards high.
8. Be Actively Involved in the Hiring Process
As a manager or owner, your involvement in hiring is critical. You understand your team and your farm’s needs better than anyone. Take the time to assess candidates not just for skill but for fit. When you hire people who believe in your mission, you create a strong, values-driven culture that benefits everyone.
Conclusion: Hire with Purpose, Lead with Clarity
Building a strong dairy team starts with intentional hiring. Focus on finding people who are empathetic, motivated, and honest. Set clear expectations, provide the tools they need to grow, and create a culture rooted in trust and communication. The result? A dedicated team that helps your dairy thrive—day in and day out.